FAQs

Q. What do i need to get my business online?

A domain name eg http://www.yourcompany.com.au

Somewhere to host your website files so that others can access them 24/7

Someone to design and code your website … thats where liquidknight comes in!

Q. What do i need to provide?

Your company logo (in digital format), content (MS Word format preferred), photos, promotional material and anything else you want on the website. We may require additional information such as whether you already have web hosting and a domain name.

Q. How long will it take to make my website?

Every website has different requirements and it will depend on the level of complexity of your site, but once we have received all the required material (see ‘What do i need to provide?’ above), it will take approximately 3-4 weeks.

Q. What happens if i want to update my site?

We allow free text changes for 2 weeks after the launch of your site. Design changes will attract a fee. After this period, we can arrange updates for a nominal fee. You are free to update the site yourself, please backup before you do, a fee is required if you ”break” the website and require someone to ”fix” it.

Q. Can you teach me how to look after my site?

Unfortunately, no. Looking after a website takes knowledge in many fields including programming / coding and designing. However, liquidknight offers a website maintenance program which will look after your website once it has gone live.

Q. Do you have a portfolio that i can look at?

Yes, visit our portfolio section to look at our work.

Q. How much will it cost and do i need to pay up-front?

Every website is unique, please contact us for a free quote. Our billing cycle is listed below:

30% non-refundable fee for beginning any project.

30% on approval of design.

40% when website is completed.

Q. What forms of payment do you accept?

If you live in Australia, we accept direct deposit and credit card payment via Paypal (additional fees may apply).
If you live overseas, the only form of payment we accept is Paypal.

Q. Do you do traditional print work and design?

Unlike other companies who do print and some websites on the side, liquidknight is highly specialised in the field of website design and development (its the only field we work in). At the moment we do not offer print services.

Q. Do you do you offer website hosting?

We are planning to offer website hosting in the future. Check back regularly to find out when this service will be available.